Terms of Service

ExoCort is provided by Vladyslav Varshavskyi, a sole proprietor registered in Ukraine, based in Solonka, Lviv Oblast, Ukraine (the "Provider", "we", "us"). You can reach us at [email protected].

These terms form an agreement between you and the Provider. By creating an account, by using ExoCort, or by subscribing to a paid plan, you agree to them. If you do not agree, do not use the service.

These terms are written in English. Any translation is provided for convenience only, and the English version governs.

ExoCort is an assistant that you use on our website, in a browser or installed on your device as an app. It answers questions, remembers what you tell it, keeps notes and tasks you create, and can search the web and create or edit images when you ask it to. To produce answers it sends your messages and the material you attach to third-party language model providers. ExoCort is an independent product built on those models and is not affiliated with or endorsed by the companies that make them.

ExoCort is a tool. It is not a person, not an adviser, and not a substitute for professional judgement. See section 8.

You must be at least 18 years old, or the age of majority in your country if that age is higher. If you sign in with Google, its own terms also apply to that account.

If you invite other people into a space, you are responsible for telling them what ExoCort is and what it does. Anyone you let into a space can interact with ExoCort there, and their messages are processed in the same way as yours.

ExoCort offers a free plan and paid subscription plans. Current plans and prices are shown on our website and may change; a price change never applies to a subscription period you have already paid for.

You buy from the Provider directly. Payments are processed by monobank (JSC Universal Bank, Ukraine). Your card details are given to the bank and never reach us. Prices are in US dollars and no tax is added to them. Your card is charged the equivalent in Ukrainian hryvnia at the rate shown on the payment page; if your card is in another currency, your own bank converts the amount and may apply its own rate and fees.

We sell paid plans only in the countries where we currently offer them. In Canada we also ask for your province or territory, and we do not currently sell to Saskatchewan or Manitoba. We ask you to state the country where you live and compare it with the country of your IP address and the country of your card's bank: we sell when one country where we offer plans appears in at least two of the three. If you subscribe straight from the pricing page, we do not ask, and the country of your IP address counts as the one you state. If your IP address and the country you state are that same country, a card from another country does not get in the way. If they differ, we check your card first: the bank places a hold of 1 UAH, which we release straight away (if that ever fails, your bank releases it by itself in about 9 days). If the check passes, we charge the amount shown to you before you went to the bank to that card, once, without asking you to enter it again; if your bank asks you to confirm, nothing is charged until you do. If the check does not pass, nothing is charged. If a payment nevertheless does not meet this rule, it is refunded in full and the plan is not turned on. We do not offer ExoCort in, and it may not be used from, countries or by persons subject to sanctions, we do not accept cards from those countries, and we may close accounts where the law requires.

A paid plan is paid for a month or a year at a time, from the moment of payment, and renews automatically as described below until you cancel. If you turned renewal off, you return to the free plan when the period ends, until you pay again. You need an email address on your account to buy a plan: receipts and renewal notices go there. A higher plan, or a move from a month to a year, starts at once after payment, and a new paid period starts that day: you pay its price minus the unused days of your current plan, and we show both amounts before you pay. If automatic renewal was on, it moves to the new plan, from the new date and at the new price, and you agree to that in the same step; if it was off, the new plan does not renew by itself. With automatic renewal on, you can choose a lower plan or another billing period for when the current period ends: your current plan keeps working until then, and on that date we charge the new price, shown when you confirm, to your saved card. You can change your mind until that date. Without automatic renewal, you buy the new plan when the current period ends. Refunds are covered by our refund policy.

Automatic renewal. A plan you subscribe to renews automatically. The text next to the Subscribe button shows the amount and the period. By clicking Subscribe you authorise us to charge your saved card that amount each period, until you cancel. Each charge falls on the same date as your first payment and at the same time by UTC; if that date would be less than 30 days after the last charge, or the month has no such date, the charge falls 30 days after the last one, and later charges stay on that new date. A yearly plan bought on 29 February renews on 28 February in other years. The price is fixed when you agree; we do not charge a different price without your new consent. We email you 7 days before each charge with the amount, the date and a link to cancel, and we do not make the charge if that email was not sent. If you choose a lower plan or another billing period after that email, we email you the new amount at once and the date stays the same. We email you a receipt after each charge.

You can turn automatic renewal off at any time in your account. There are no further charges from that moment, and your plan keeps working until the end of the period you have paid for. The bank needs the card token to process a refund, so we and the bank keep the token, unusable for charges, until your refund period is over: the end of your current period, or 14 days after your last payment by any card, whichever is later. Then it is deleted. If your bank declines a renewal charge, your paid plan stops until a payment goes through, we tell you by email, and we try once more a day later. If that works, the plan comes back, a new full period starts that day, and later renewals follow the new date; if not, your subscription ends and we tell you by email. You can buy a plan again at any time. If a charge fails because of a technical problem on our side or the payment provider's, we try up to three times in all over three days, and your plan keeps working during that time. If your card is lost, blocked or closed, your subscription ends at once and we tell you by email. If your bank requires your confirmation, we do not charge you without it and we email you a link to confirm; your plan keeps working for 3 days, and if you do not confirm by then, your subscription ends. If your card's bank is in a country subject to sanctions, we do not charge the card and your plan ends at the end of the period; otherwise moving abroad or using a card from another country does not stop renewal. To change your saved card, you confirm the country where you live, the bank places a hold of 1 UAH, which we release straight away, and we compare that country with your IP address and the new card as described above. If you paid after a card check without automatic renewal, we keep the token the same way, unusable for charges, until your refund period is over, and then delete it.

Free trial, if you choose one. Where we offer it, you can try the Plus plan free for 30 days. A trial is available once per account and once per card, to people who have not paid for a plan before, and only when the country you state, your IP address and your card's bank meet the rule above. To start it you agree to automatic renewal and save a card on the bank's page: the bank places a hold of 1 UAH, which we release straight away, and nothing is charged at that moment. Unless you cancel before the trial ends, your card is then charged the monthly price of Plus shown when you agreed, on the date shown, and automatic renewal continues as described above. We email you 7 days before that first charge. Cancelling during the trial is free at any time.

Every plan includes a monthly allowance of assistant work rather than a fixed number of messages. The reason is simple and worth stating plainly: answers cost us real money at the model providers, and a long answer over a large document costs many times more than a short reply. An allowance measured in work is therefore honest, where a message count would not be.

When the allowance for a period runs low, the assistant keeps working but may use smaller models or ask you to wait until the allowance refills. Allowances refill continuously rather than resetting on a fixed day.

We may change allowances. If a change reduces what your plan includes, we will tell you before it takes effect, and you may cancel and request a refund for the unused part of the current period.

You agree not to do any of the following. The same rules are set out in our Acceptable Use Policy.

• use ExoCort for anything unlawful, or to produce content that is unlawful;
• generate sexually explicit, pornographic or sexually suggestive content, including fictional content;
• use it to harass, threaten, deceive or harm other people, including fraud, impersonation, spam and phishing;
• generate material that sexually exploits minors, sexual or intimate images of a real person without their consent, or deepfakes that show a real person saying or doing something they did not;
• use a real person's likeness (photo, face or voice) without that person's explicit consent;
• make face swaps;
• impersonate a real person's voice;
• use ExoCort to make automated decisions about, or to categorise, other people;
• generate hateful content, incite violence, or facilitate serious crime;
• expose private information about another person (doxxing);
• create malware, or use ExoCort to attack, probe or scrape other systems;
• infringe the intellectual property or other rights of anyone, including by giving ExoCort material you have no right to use;
• circumvent the safety measures of ExoCort or of the models it uses ("jailbreaking");
• attempt to reach data belonging to another space or another person, or to circumvent the separation between them;
• resell, sublicense or provide ExoCort to third parties as your own service;
• automate access in a way that is designed to exceed your plan allowance, or otherwise place a disproportionate load on the service;
• attempt to extract our prompts, model configuration or source code, or to interfere with the operation of the service.

We may refuse a request, withhold or remove output, or limit a feature where we reasonably believe it would breach this section, and we may delete content and close an account that does. Apart from an automatic check of requests to draw a picture, we do not review what you ask for in advance and cannot verify that consent exists for a person in a photo or a voice you give ExoCort, so these rules rest on you.

If you breach this section we may suspend or terminate your access. Where the breach is not serious and can be fixed, we will contact you first. Serious or repeated breaches, including repeated infringement of other people's rights, lead to termination.

To report content made with ExoCort that infringes your rights or breaches this section, write to [email protected] with a link to it or a description. We review every report and remove what ExoCort itself stores or has posted where the report is justified. Content that someone has copied elsewhere is outside our control.

Everything you write to ExoCort, and everything it stores on your behalf, remains yours. You grant us only the permission we need in order to run the service: to store your content, to process it, and to send it to the model providers and other services listed in our privacy policy so that an answer can be produced.

You are responsible for the content you give to ExoCort. Do not give it material you have no right to share, and please consider carefully before giving it special categories of personal data such as health or biometric information.

ExoCort itself, its software, its design and its name belong to the Provider. These terms give you the right to use the service; they do not transfer any of it to you.

ExoCort generates text and images using AI models. Such models are probabilistic: they can be confidently wrong, can misread a document, and can invent details that look plausible. This is a property of the technology, not a defect we expect to remove.

We claim no ownership of the output produced for you, and you may use it subject to these terms. Similar output may be produced for other people, and output may not be protected by copyright. You are responsible for what you ask ExoCort to produce and for how you use the result, including making sure it does not infringe anyone else's rights.

You must not rely on its output as legal, medical, financial, tax or other professional advice, and you should check anything that matters against a primary source before acting on it. Decisions you take on the basis of its output are yours.

ExoCort depends on services we do not control, in particular the model providers reached through OpenRouter, a search provider when you ask for a web search, and Google when you use it to sign in. If one of them is unavailable or changes its terms, parts of ExoCort may stop working. We are not responsible for those services, and their terms apply to your use of them.

We do not promise that ExoCort will be available without interruption. It is operated by a small team, it is early in its life, and it is offered "as is". Maintenance, failures at a provider, and faults in our own software will all cause downtime at times.

We may add, change or remove features. Where a change materially reduces what a paid plan offers, we will give you notice and the option described in section 5.

You may stop using ExoCort at any time by no longer paying for a plan and deleting your spaces or your account. Deleting your account ends a paid plan at once and the days you have paid for are lost, so if you want a refund, ask for it before you delete.

When you delete a space, the data belonging to it is deleted, as described in the privacy policy. This is not reversible. If you want to keep anything, take a copy before you delete it.

We may terminate or suspend your access if you breach these terms, if we are required to by law, or if we discontinue the service. If we discontinue the service, we will give at least 30 days' notice and refund the unused part of any period you have paid for.

ExoCort is provided "as is" and "as available", without warranties of any kind so far as the law permits. We do not warrant that its output will be accurate, complete or fit for any particular purpose.

To the extent permitted by law, our total liability to you arising out of or in connection with the service is limited to the amount you paid for it in the twelve months before the event giving rise to the claim. We are not liable for indirect or consequential loss, for lost profits, or for loss of data to the extent that you could reasonably have kept your own copy.

Nothing in these terms limits liability that cannot be limited by law, including liability for death or personal injury caused by negligence, or for fraud. If you are a consumer, your statutory rights are not affected by anything in these terms. If you are a consumer in Australia: our services come with guarantees that cannot be excluded under the Australian Consumer Law.

We may update these terms. If a change is material, we will give notice through the service or by email before it takes effect. Continuing to use ExoCort after a change takes effect means you accept the updated terms. If you do not accept them, you may cancel, and we will refund the unused part of the current period.

These terms are governed by the law of Ukraine. If you are a consumer, you also keep the protection of the mandatory rules of the country in which you live, and you may bring proceedings there.

Questions about these terms, about your account, or about anything else: write to [email protected]. We answer in English, Ukrainian and Russian.

A 14-day money-back guarantee applies to paid plans. See the refund policy for details.